Streamlining Operations and Boosting Profits:
A Case Study on How Flannery Plant Hire Optimised Workflow with Digital Plant Hire TcardsManaging a large fleet of machinery and equipment in the plant hire industry often leads to conflicting schedules and overlaps, resulting in inefficient resource utilisation and lost profits. Obstacles in efficiently managing the assets increase the struggles with planning and scheduling, causing reduced operational visibility with limited data-driven decision-making, ultimately lowering the customer satisfaction. Delayed project timelines affecting client satisfaction and increased operational costs highlight the importance of an asset visualisation system that can effectively map, track and allocate the assets to optimise the utilisations, minimise conflicts, and enhance productivity.
Flannery Plant Hire, a renowned provider of plant and equipment hire services in the UK, recognised these challenges and sought to optimise their workflow. Flannery Plant Hire sought the expertise of Lean Transitions Solution (LTS) to address these challenges, LTS, known for their expertise in delivering customisable solutions, collaborated with Flannery to develop and implement a tailored digital plant hire Tcard system that successfully addressed their unique requirements.
Customer Profile
Flannery Plant Hire is the UK's trusted provider of plant and equipment hire services, renowned for its solid track record and reliability in the construction and infrastructure sectors. Flannery offers a comprehensive fleet of modern and well-maintained machinery, ranging from excavators, bulldozers, and dump trucks to cranes, loaders, and specialised equipment. Flannery Plant Hire's exceptional commitment to customer service sets them apart, making them a preferred choice for a wide range of organisations, from small contractors to large-scale construction companies and infrastructure developers. They have successfully contributed to numerous projects, including road and highway construction, residential and commercial developments, utility installations, and civil engineering works. With their unwavering dedication to quality, customer service, and safety, Flannery Plant Hire has positioned them as a leading player in the plant hire industry.
Identifying the Challenges and Constraints
Flannery Plant Hire faced significant performance issues and limitations with their previous Tcard software solution. The system was unable to handle their specific requirements, such as managing parent-child relationships between equipment and attachments. These limitations led to inefficiencies in resource allocation, planning, and scheduling, resulting in reduced operational visibility and customer satisfaction. Flannery realised the urgent need for a more robust asset visualisation system that could effectively map, track, and allocate their assets, optimising their utilisation, minimising conflicts, and enhancing productivity. Only clear and effective communication and efficient team coordination could foster smooth project execution, deadline adherence, accurate data handling, informed decision-making, and streamlined workflow management. These factors in turn contributed to enhanced customer satisfaction and reduced risks of errors and inefficiencies.
Effectively managing and tracking the exact yard location, availability, and condition of the assets can only prevent the inefficiencies caused by double booking or underutilisation of equipment. Better planning and scheduling of the equipment can avoid the complexities of coordinating and allocating resources to multiple locations.The operational visibility will also be reduced due to the absence of a system that cannot monitor asset utilisation, maintenance and breakdowns. Manual record-keeping or paperwork lead to increased errors, wastes ample time on manual data entry, and increases the administrative burden.
Recognising the pressing need to address these challenges, Flannery Plant Hire sought a digital asset management solution tailored to their specific workflow. Flannery faced a challenge in finding a solution that could meet their industry-specific requirements, which could help them make data-driven decisions by optimising asset allocation and identifying the areas of improvement. To overcome these challenges, Flannery approached LTS, a well-established and trusted provider of Tcard software for managing Equipment Rental systems, who are renowned for their expertise in delivering customisable solutions.
Addressing Workflow Challenges:
Leveraging Tailored Digital Plant Hire TCards Solutions for Optimal Efficiency
Flannery Plant Hire partnered with LTS to address their workflow challenges, for which LTS was able to offer a tailored digital solution that met Flannery's requirements, which allowed improved asset maping and efficient resource allocation. The customisability of the software ensured it aligned perfectly with the intricacies of the plant hire industry, enabling Flannery to streamline operations and achieve optimal productivity.
Digital Tcard Software offered a wide range of features that exactly matched the needs of the equipment rental industry. By providing a Parent-Child relationship to the cards in the Tcard board, they gained better visibility of the machines and their assets by monitoring them in the virtual yards. The location-specific dashboards helped them monitor their asset statuses at once, be it the hire or the yard, and provided up-to-date information, which could be monitored on a TV screen in the office. Locating and monitoring the assets' status improved the asset visibility and reduced the risk of loss, miscommunication or theft, enhancing overall asset management.
The Depot transfer functionality of the Tcard software facilitated the movement of the assets from one location to another with ease, avoiding manual errors that could occur while transferring assets. This feature enhanced the planning and scheduling of the assets by giving comprehensive data on equipment availability, location, movement, and utilisation status.
Additionally, the online Tcard system also provided a drag-and-drop feature, which allowed Flannery to move multiple machines together, with the reports of asset count in each location and activity logs that tracked every activity and sent notifications when the status of the cards was moved to a different location. With a proper asset management system that gives timely status updates of the tracked assets, equipment or asset shortages could be fulfilled with a request feature without delaying the process flow.
The benefits of the instant asset breakdown indication helped to optimise resource allocation by shifting the breakdown assets to the maintenance areas. Updated information about the available resources are tracked separately to maximise asset utilisation.Individually identified in the dashboards, these allowed quicker actions of shifting them to the maintenance areas for repairs.
Digital Tcards also made the transition to a new solution easy by directly being able to import data from their previous solution in the Excel format and getting the cards and boards created accordingly.
Driving Operational Excellence: Flannery's Progress with Digital Tcards
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01Improved Asset Tracking
With the provisions for viewing the details of the assets, machinery or equipment accurately with the help of separate cards for each asset or machine or even a cross-hire card, Flannery was able to get an improved understanding about the asset location, status, and usage, reducing the risk of loss, theft, or misplacement.
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02Streamlined Asset Management
The One to One Parent- Child relationship allowed for hiring multiple types of equipment simultaneously, especially when there is a main asset and an ancillary asset. Tracking the rented equipment details under a single parent card increased operational efficiency with a streamlined asset management system.
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03Enhanced Asset Utilisation
With Tcard asset management software, Flannery could optimise asset utilisation by efficiently allocating resources, avoiding underutilisation or overbooking, and identifying opportunities for asset sharing or consolidation.
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04Asset Breakdown Indication
Resource allocation is optimised by instant breakdown notifications, allowing quick and informed data-driven decision-making for asset management strategies.
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05Comprehensive Data Management System
Including customer details when the assets are being rented out allowed for improved record keeping and enhanced customer satisfaction.
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06Depot Dashboards
Dashboards for different locations enabled accurate and efficient asset transfer between depots. Transferring the assets across the depots with the help of moving the Tcards also eliminated manual errors along with time saving.
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07Improved Productivity
Using digital software that stores the asset documentation saved time and enabled the team to focus on more strategic activities, improving overall productivity and efficiency.
Marc RobinsonOperations Director, PCI Pharma Services
In conclusion, the implementation of LTS's Tcard software proved to be a game-changer for Flannery in the Plant hire industry. The software's customisability effectively catered to Flannery's specific needs, enabling asset tracking and management. The inclusion of features like depot transfer, assets cards, part and machine cards, and cross-hire cards brought efficiency and improved visibility to Flannery's operations. By streamlining its processes, enhancing productivity, and maximising efficiency, Flannery experienced significant improvements that translated into boosted profits. The Tcard software has firmly established itself as a valuable tool in Flannery's pursuit of operational excellence and customer satisfaction.